Delta Air Lines used to be the shiz in my eyes, and I used to pay a premium to fly them even when cheaper options existed elsewhere. But lately, I’ve come to prefer other carriers and I took to HuffPost to explain why:
“At the height of my Delta patronage, I probably spent at least $50,000 to $60,000 in one year alone (2012) on Delta tickets for myself and my company’s clients. I easily achieved their top tier loyalty level, Diamond Medallion, and was even a member of their exclusive Delta Private Jets club…
…But Delta had it’s chance to impress me, to keep me flying it’s friendly skies, and to make sure those skies were consistently friendly. They weren’t, and as a result I took my and my clients’ frequent travel business elsewhere.”
Read more on my other blog over at HuffPost Travel.